Parking Office Employee: Auraria Parking Office, how can I help you?
Me: I was wondering if you are aware that the lift gate in the Maple Lot is not working? I've tried three times in twenty minutes to get in.
POE: Yes, there's someone headed over there now to lift the gate. We can't do it electronically right now.
Me: Great, do you know when that person will be there?
POE: Let me check ... :puts the phone down:
POE: Ma'am, he's there right now.
Me: Is he wearing a uniform of some sort? Or in a staff vehicle or something? Because I'm telling you I was there for twenty minutes and no one is there.
POE: Yes, he's there because we lift the gates at 4:30 for evening parking without a pass.
Me: But it's 5:30 right now.
POE: Yes.
Me: So the gate goes up for the night at 4:30 but right now it's 5:30 and no one has opened it?
POE: Yes.
Me: :head explodes: